Shipping and Return Policy

Nakliye Politikası

Order Processing Time: Your orders will be processed within 1-3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time: Delivery times may vary and can take an average of 7-14 business days. Please consider this timeframe for the arrival of your products.

Free International Shipping: We offer free international shipping on all orders. You will not incur any additional shipping fees for your products. A tracking number will be provided once your order is shipped.

Return Policy

Return and Exchange Period: If you are not satisfied with your order or if the product is damaged, you can request a return or exchange within 30 days of receiving your order. Requests made after 30 days will not be accepted.

Return Conditions:

The product must be unused and in its original packaging.

Return shipping costs are the responsibility of the customer.

Once the returned products are received and inspected, a refund will be processed if the return is approved.

Return Process:

Submit your return request via [mysweetanimal7@gmail.com].

After receiving return approval, send the product to the specified address.

Once we receive the product, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method.

Damaged or Missing Products: If your products arrive damaged or are missing, please contact us within 7 days of receiving your order. We will assist you in resolving the issue.